This Policy describes the information gathered and
how it is used by Picarro Inc. (“Picarro”) from visitors to the Picarro
webstore (“Webstore”) and customer who purchase products through the Webstore. Picarro operates the Picarro Webstore to
allow customers to purchase certain Products from Picarro online and pay by
Like most website operators, Picarro collects
non-personally-identifying information of the sort that web browsers and
servers typically make available, such as the browser type, language
preference, referring site, and the date and time of each visitor request.
Picarro’s purpose in collecting non-personally identifying information is to
better understand how Picarro’s visitors use the Webstore.
The Webstore is not intended for or directed to
persons under the age of 13, and we will not knowingly collect information from
such persons. Any person who provides information to us through registration or
in any other manner on the Website represents to Picarro that they are 13 years
of age or older. If we learn that a child under 13 has submitted personal
information to us, we will attempt to delete the information as soon as
Gathering of Personally-Identifying Information
We collect personally identifiable and
transactional information provided by customers that purchase
products from the Webstore. This information includes contact information,
shipping information, customer name. We
may also retain the content of the communications with our customer service or
sales representatives. While we request
credit card information (credit card number, expiration date, security code),
credit card transactions are processed using a third-party processing company
and Picarro does not store or have access to this information. Our
third-party credit card processing company understands the security of your
information is very important and uses commercially reasonable physical,
administrative, and technological safeguards to preserve the integrity and
security of all information collected to process payment of for your order.
Picarro does not disclose personally-identifying
information gathered from the Webstore other than as described in this Policy. Picarro will never sell, rent or provide user
information to other vendors or other companies that seek to market or sell
products by using such user information.
Disclosure and Use of Certain
Picarro discloses potentially
personally-identifying and personally-identifying information to those of its
employees that (i) need to know that information in order to process orders for
Products from the Webstore and (ii) to assist Customers in the shipment,
delivery, installation and use of Products purchased from the Webstore. Picarro discloses potentially
personally-identifying and personally-identifying information when required to
do so by law, or when Picarro believes in good faith that disclosure is
reasonably necessary to protect the property or rights of Picarro, third
parties or the public at large.
If you are a registered user of the Webstore and
have supplied your email address, Picarro may occasionally send you emails to
tell you about new products, solicit your feedback, or just keep you up to date
with what’s going on with Picarro and our products. Picarro takes all measures reasonably
necessary to protect against the unauthorized access, use, alteration or
destruction of personally-identifying information.
Recipients of our e-mail marketing messages can
unsubscribe from receiving promotional e-mail by using the unsubscribe
instructions located at the bottom of the message, or by sending a request with
“unsubscribe” in the subject line to email@example.com. Please note that you
may not unsubscribe or opt-out of non-promotional messages regarding your orders,
including order confirmations, communications respecting payment, shipping and
order fulfillment, or technical and security notices.
Picarro may collect statistics about the behavior
of visitors to its websites. For instance, Picarro may monitor the most popular
content on the Webstore or report the most popular discussion groups in the
Picarro Community. However, Picarro does
not disclose personally-identifying information in doing so.
A cookie is a string of information that a website
stores on a visitor’s computer, and that the visitor’s browser provides to the
identify and track visitors, their usage of the Webstore, and access
preferences. Picarro visitors who do not wish to have cookies placed on their
with the drawback that certain features of the Webstore may not function
properly without the aid of cookies.
Access to the Picarro website (www.picarro.com) is subject to Picarro’s
The Webstore is operated in the United States. If
you are located outside of the United States, please be aware that any information
you provide to us will be transferred to the United States and by using the Webstore/giving
your information, you consent to such transfer, and understand that the U.S.
may not provide the same level of protections as the laws of your country.
From time to time We may
change this Policy because of changes in the relevant and applicable legal or regulatory
requirements, changes in our business or business practices, or in our attempts
to better serve our customers. Notice of
any material changes in the manner in which We handle personally identifiable
information under this policy will be provided on the Webstore. Please check
the Webstore periodically for updates. Policy updates shall be effective the
date the change is posted on the Webstore. By continuing to use the Webstore after We
post any changes, you agree to the terms of the updated policy.
If you have any questions
or suggestions regarding this Policy, please contact Us as follows: by email at
firstname.lastname@example.org or mail at 3105 Patrick Henry
Drive, Santa Clara, California 95054 USA (attn:
Privacy), or calling +01 408.962.3900.